FAQ/Policies

Ordering-

Website wholesale pricing requires you to create an account and supply us with your re-sale certificate.

To Place an Order-

Now you can place your orders online 24 hours a day, 7 days a week. You may also fax or email your order anytime, or call our sales department during regular business hours. Orders of in-stock merchandise usually ship within 48 hours. We do not backorder out of stock items, these items will be listed on the bottom of the invoice for you to re-order.

Method of Payment-

We currently accept Visa, MasterCard, Discover and American Express. Terms may be available for Wholesale customers only, please contact Customer Service to request terms.

Returns-

Returns for credit will be accepted within 30 days of invoice. Please report any missing or damaged merchandise immediately.

Shipping-

Orders of in-stock merchandise usually ships within 48 hours. Additional shipping charges may apply for shipping of displays.

International shipping is only approved case by case and may require additional shipping charges. Please contact customer service if you require international shipping.

Contact Us-

Customer Service

Trisha Waldron Designs

419 Kansas City St
Rapid City, SD 57701

Phone: 605-348-6270
Fax: 605-399-3250

Office Hours: 8 a.m. – 4 p.m. (MST)

Email: twaldrondesigns@gmail.com